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Haloo Helps Mexican Customers Solve Nayax Payment Problems | Flower Vending Machine Successfully Put Into Operation

2026-06-08

Project Background

Recently, Haloo customized and delivered a 10 grid flower vending machine for a Mexican customer, which was placed in the underground parking lot of a local shopping center. The customer hopes to provide consumers with a more convenient flower purchasing experience and reduce labor operating costs through a 24-hour unmanned flower sales mode.

Project Challenge

After the installation of the equipment was completed, the customer encountered a problem with the Nayax card reader account verification and activation cycle being relatively long when preparing for formal operation.

Due to the incomplete activation of the payment system, the customer is unable to initiate the project as originally planned, and the rental fees for the shopping center venue have already begun to be incurred, which has brought certain operational pressure and time costs to the customer.

The customer stated that if they could understand the payment review cycle in advance, they could arrange the project launch time and site planning more reasonably.

Haloo Solution

After receiving customer feedback, the Haloo team quickly intervened and assisted the customer throughout the Nayax KYC review process.

Throughout the process, Haloo helped clients organize and verify audit materials, continuously followed up on audit progress, and provided timely feedback on the latest status. At the same time, the technical team provides remote support to customers to ensure that the payment system can quickly complete device docking and testing after activation.

Through active coordination and continuous follow-up, the customer successfully completed the Nayax account review and successfully launched the payment function.

Screenshot of conversation between Mexican client and Haloo team

Project achievements

With the successful activation of Nayax card reader, this 10 grid flower vending machine is officially put into operation, realizing credit card and cashless payments, providing 24/7 flower purchase services for shopping center consumers.

After the project was successfully implemented, the client specifically expressed gratitude to the Halo team: "Hi Lucy, thank you very much for helping us in this process

This not only reflects the customer's recognition of Halo's services, but also demonstrates Halo's professional capabilities in overseas project implementation, payment system integration, and after-sales support.

Conclusion

For overseas vending machine projects, equipment delivery is only the first step, and payment system integration and subsequent operational support are equally crucial. Haloo not only provides customers with high-quality vending machines, but also offers one-stop services from payment docking, remote debugging to after-sales support, helping customers achieve project implementation faster and smoother.