In case of consumer disputes, you can buy a legal service from the 'vending machine'!

In case of consumer disputes, you can buy a legal service from the'vending machine'! Hello everyone, I am the author. Do you know vending machines? Today, the author will analyze it specifically for you, hoping to help you. Meals can be self-help, deposits can be self-help, and books can be self-help. If someone told you that consumer dispute resolution can also be self-help, would you find it incredible? The domestic LegalTech legal technology leader Shanghai Bestone Information Technology Co., Ltd. (hereinafter referred to as “Bestone”) is making this “impossible” a reality. At the 2019 Annual Meeting of the New Champions of the World Economic Forum (Summer Davos Forum) held from July 1st to 3rd,'Accelerating Flexible Governance' became one of the keywords of this forum. At the meeting, Bestone Vice President Zhang Yun said that in order to achieve high-quality and sustainable development, “automatic” and “self-service” dispute resolution solutions based on legal big data will become a trend. Big data dispute resolution is promising. In the Internet era, social conflicts and disputes show the characteristics of diversified subjects, diversified types, and complicated interest demands. People are more likely to be involved in the vortex of disputes than ever before. Zhang Yun, vice president of Besttone, shared a set of data:'In the Internet era, about 3%-5% of online transactions will cause disputes. In recent years, various types of online consumption have maintained rapid growth, and it has become more urgent and necessary to achieve a balance between dispute resolution efficiency and fairness. In fact, in the process of comprehensively advancing the rule of law, my country attaches great importance to the establishment and promotion of a diversified dispute resolution mechanism system. Since the 18th National Congress of the Communist Party of China, the Party Central Committee with Comrade Xi Jinping at the core has been committed to promoting the modernization of the national governance system and governance capabilities. The Fourth Plenary Session of the Eighteenth Central Committee of the Communist Party of China proposed to improve the mechanism for the prevention and resolution of social conflicts and disputes, and improve the diversified dispute resolution mechanism that organically connects mediation, arbitration, administrative adjudication, administrative reconsideration, and litigation. In December 2015, the Central Office and the State Council issued the 'Opinions on Improving the Diversified Dispute Resolution MechanismOn June 29, 2016, the Supreme People’s Court announced the “Opinions on Further Deepening the Reform of the People’s Courts on the Diversified Dispute Resolution Mechanism”, in which Article 15 stipulates the “innovative online dispute resolution method”: according to the “Internet+” The strategic requirements for the promotion of the use of modern information technology in diversified dispute resolution mechanisms. In the report of the 19th National Congress of the Communist Party of China, General Secretary Xi Jinping emphasized that the people's sense of gain, happiness, and security should be more substantial, secure, and sustainable. Diversified dispute resolution mechanisms are undoubtedly one of the ways to enhance people's sense of gain, happiness, and security. From a legal perspective, my country's diversified dispute resolution mechanism has begun to take shape. Litigation and non-litigation dispute resolution methods coexist. Mediation, reconciliation of the parties, administrative adjudication, administrative reconsideration, arbitration, petitions and other methods are connected with litigation, and have played a role in resolving disputes to varying degrees. Dynamic operation adjustment system. In this context, the development of'self-service' dispute resolution has broad prospects. How to use big data to help resolve disputes? How to advance the process of self-help dispute resolution? In the process of reforming the diversified dispute resolution mechanism, the big data dispute resolution mechanism has performed particularly well by virtue of its unique advantages. my country’s online dispute resolution mechanism is built on the basis of Internet thinking and technology. It can not only filter and resolve various disputes step by step, meet the requirements of the current diversified dispute resolution mechanism in my country, but also has the advantages of high efficiency, convenience and low cost. It can facilitate litigation by litigants and better achieve justice, which has played a huge role in promoting dispute resolution in my country at this stage. The Besttone team reflected that at this summer Davos Forum, leaders at home and abroad are paying more and more attention to the use of technology to solve social problems. Zhang Yun, vice president of Besttone, said that technology is promoting the transformation of dispute resolution from a physical face-to-face form to a virtual online form; from heavy manual intervention to a form of software program-assisted dispute resolution. In addition, the judicial system at home and abroad has also incorporated the latest technologies such as artificial intelligence based on big data to actively carry out reforms. It is precisely because of this that the'automatic' and'self-service' dispute resolution solutions based on legal big data will accelerate flexible governance as the future trend. The intelligent handling of e-commerce disputes is also an initial attempt by Bestcom to apply big data. The rapid development of the consumer e-commerce market has deepened the integration of online shopping, group shopping and public life. Its rapid development has also made its narrow dispute resolution path more obvious. The advent of the'Internet+' era provides guidance on concepts such as cloud platforms, cloud computing, big data, Internet finance, the Internet of Things, Internet supply chains, etc. This provides a new approach for taking into account the interests of all parties and innovating existing dispute resolution paths. The possibility of development has also become one of the development directions of Know-how. If you want to know more about the latest industry information about vending machines, please log in to our official website. We will bring you more practical knowledge. Previous post: Unmanned vending machines and unmanned stores, smart retail in the 5G era, is even more powerful!