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Why is the vending machine in the spring cargo lane stuck and how to deal with it?
In the process of operating the vending machine of the spring cargo lane, cargo jam is a headache. Why is the spring cargo lane stuck? 1. The size of the product does not match the specifications of the cargo lane; 2. The posture is incorrect; 3. The packaging does not meet the requirements; 4. The communication is interrupted; 5. The machine malfunctions. What should I do if the spring machine is stuck? What should I do if there is a cargo jam? From a customer perspective, if you are a customer buying goods in a vending machine, you have the following options: 1. Shake the body vigorously to see if it can fall off (effective in a few cases, mainly for small vending machines with lighter weight) ; 2. Buy the goods in the same cargo lane and top them out; 3. Contact the operator phone on the fuselage. From the operator’s perspective, as an operator, you must provide customers with a better shopping experience. You have the following options: 1. Refund the customer, lock the cargo lane remotely, and deal with it when you go to the site to replenish the goods (take out the stuck Check whether the cargo lane is normal); 2. Rethink whether the product is suitable for sale on the vending machine, whether the size and packaging form meet the requirements; 3. Check the network signal to see if all 4G traffic is stuck in this position If the signal is good or not, don’t use a carrier with a bad signal (the card of whichever 4G signal is good for China Mobile, China Unicom, or Telecom, or contact the machine manufacturer to use the special card recommended by the manufacturer); 4. Check whether the machine is available If there is a malfunction, remove it. If you can't solve it by yourself, contact the manufacturer for after-sales service. What should the vending machine manufacturer do if there is a hardware failure in the spring cargo path of the vending machine? How to replace the spring? How to replace the motor module? 1. Unload the forehearth box (open the door, unplug the wire, take out the forehearth box); 2. Unplug the plug of the motor module connected to the forehearth box harness; 3. Bring out the motor module and spring; 4. According to the left and right rotation, Rotate to separate the spring and the motor module. The current vending machines are modular in design, and it is relatively simple to replace parts. Many modules can be replaced by themselves. For details, you can consult the vending machine manufacturer.
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