Professional Haloo Vending Machine Manufacturer & Supplier.
As you know, as the shop rent and rising labor costs, lower and lower profit margins in the traditional retail model, more and more people begin to engage in no retail, is the use of all kinds of vending machines to sell goods. After years of market test and each vending vendors would continuous efforts, now the machine failure rate has obvious decline than before. But as long as it is the machine, there will always be a failure, want to completely eradicate is made, this requests us in the process of using the vending machine to master some ways to deal with common small fault. More common is spring aisle card goods problem, this is also this kind of vending machine is a headache, in case of card of stock, customers will complaint call, in order to maintain the brand image and good customer relationships, operations staff must to deal with as soon as possible. If there is a card, can lock the goods from the vending machine the background ( Part of the machine with automatic lock function card goods) And then in the background to the customer a refund payment account ( If the customer is using cash, more troublesome, need to go to the scene processing, while constantly lowered the proportion of using cash now, once it is trouble) 。 When the next to the machine replenishment check the goods, the goods get stuck out and reset, and then give way to unlock for the goods. If from the source to solve, that is the special fund is special, aisle to different size specifications of the goods as soon as possible tie-in appropriate specifications of the spring, can effectively reduce the rate card goods. In addition, the spring of aisle to choose better rigidity is also very important, it involves the quality problem of the vending machine let's discuss later. Bring cash module of the vending machine is not identify money or don't change after shipment, generally have the following reasons: inadequate COINS COINS is to change; Notes and COINS stuck; Paper money is too old or fold serious to identify. Such problems are generally every time replenishment examination paper COINS, to ensure that the coin machine change hard is not enough; Regular cleaning COINS and paper money, reduce dust keep clean and tidy; Post pay tips to remind customers to use the newer notes or the fold serious notes flattening again after dropping as much as possible. Internet intelligent automatic vending machine electronic payment after machine have no reaction, no shipment. Are generally in place 4 g signal instability caused by interruption of data transmission. Now smart vending machines are generally use the netcom type industrial control, support 4 g of unicom, telecommunications and mobile network card, good advice which look at the place where the signal is to choose which company card. Above is common small fault, relatively easy to solve, if there is a bigger problem it is better to do, because now the machine is essentially a modular design and the tape function of self-check, where there is error will prompt, directly in the module.