Common faults and troubleshooting methods of vending machines with spring cargo lanes

We all know that with the continuous increase of store rent and labor costs, the profit margin in the traditional retail model is getting lower and lower, and more and more people are engaged in unmanned retail, which is to use various vending machines to sell goods. After years of market inspection and the continuous efforts of various vending machine manufacturers, the failure rate of the current machine has dropped significantly compared to before. But as long as it is a machine, there will always be faults, and it is impossible to completely eliminate it. This requires us to master some methods to deal with common minor faults in the process of using vending machines. The more common problem is the problem of goods being stuck in the spring aisle, which is also a headache for this type of vending machine. Once a goods is stuck, customers will call for complaints. In order to maintain the brand image and good customer relations, the operating staff It must be dealt with as soon as possible. In case of a stuck product, you can lock the aisle from the background of the vending machine (some machines have the automatic locking function of the stuck product), and then refund the customer in the background of the receiving account (if the customer uses cash, it will be more troublesome Yes, you need to go to the scene to deal with it, although the proportion of using cash is constantly decreasing, once you encounter it, it will be very troublesome). When replenishing the machine next time, check the aisle, take out the stuck goods and arrange them again, and then unlock the aisle. If it is solved from the source, it is the special purpose of the cargo lane, and as far as possible to match the springs of the appropriate specifications for the products of different sizes and specifications, which can effectively reduce the jam rate. In addition, it is also very important to choose springs with better rigidity for the cargo lane, which involves the quality of the vending machine. A vending machine with a cash module does not recognize currency or does not give change after delivery. Generally, there are several reasons: the coin dispenser has insufficient coins and cannot give change; banknotes or coins are stuck; banknotes are too old or too wrinkled to be recognized. When encountering such problems, it is generally necessary to check the coin dispenser every time the stock is replenished to ensure that the coin dispenser is not hard enough for change; to clean the coin dispenser and cash box regularly to reduce dust and keep it clean; to post coin reminders to remind customers to use Newer banknotes or banknotes that are severely wrinkled should be flattened as much as possible before putting them in. The Internet smart vending machine does not respond after electronic payment and does not ship. Generally, it is caused by the interruption of data transmission due to unstable 4G signal in the place.

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Haloo Automation Equipment Co., Ltd plans to produce and execute four marketing seminars, one per quarter, to help business owners see success by sharing important growth strategies and hosting interactive workshops.

In the boundless Chinese market, there are a number of enterprises that provides vending machine manufacturers vending machine of their own brand over the years, but few have won more support from customers on the international stage than Haloo.

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Now that Haloo Automation Equipment Co., Ltd has become a leader in the space and have been able to scale appropriately, we are ready to expand to other cities.