Common faults and troubleshooting methods of vending machines in spring cargo lanes1

Everyone knows that with the continuous increase in shop rents and labor costs, the profit margin in the traditional retail model is getting lower and lower, and more and more people are starting to engage in unmanned retail, which is to use various vending machines to sell goods. After years of market inspections and the continuous efforts of various vending machine manufacturers, the machine failure rate has now been significantly lower than before. But as long as it is a machine, there will always be faults, and it is impossible to completely eliminate it. This requires us to master some methods to deal with common small faults in the process of using vending machines. The more common problem is the problem of cargo jams in spring cargo lanes. This is also a headache for this type of vending machine. Once a cargo jam occurs, customers will call complaints. In order to maintain brand image and good customer relations, operating personnel It must be dealt with as soon as possible. If there is a cargo jam, you can lock the cargo lane from the back of the vending machine (some machines have the automatic locking function of the card), and then refund the customer in the backstage of the receiving account (if the customer uses cash, it will be more troublesome If you need to go to the scene to deal with it, although the proportion of cash used is constantly decreasing, once it is encountered, it will be very troublesome). Check the cargo lane when replenishing the machine next time, take out the jammed goods and re-arrange them, and then unlock the cargo lane. If it is solved from the source, it is a special item dedicated to the cargo lane. As much as possible, matching products of different sizes with suitable springs can effectively reduce the rate of jams. In addition, it is also important to choose a spring with better rigidity for the cargo lane, which involves the quality of the vending machine. The vending machine with cash module does not recognize the currency or does not change after shipment. Generally, there are several reasons: the coin machine has insufficient coins and cannot be changed; the banknote or coin is jammed; the banknote is too old or is seriously wrinkled and cannot be recognized. When encountering such problems, generally check the paper coin dispenser every time the replenishment is made to ensure that the coin dispenser is not hard enough; regularly clean the paper coin dispenser and cash box to reduce dust and keep it tidy; post coin tips to remind customers to use Newer banknotes or heavily wrinkled banknotes should be flattened out as much as possible before being released. After the Internet smart vending machine electronic payment, the machine does not respond and will not be shipped. Generally, it is caused by the interruption of 4G signal unstable data transmission in the place.

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