What is the difference between an unmanned convenience store and a vending machine

All unmanned convenience stores are actually based on one principle, namely, the enlarged version of the vending machine. From the perspective of many industry perspectives, the main feature of unmanned convenience stores and vending machines is that they are 'unmanned,' which greatly reduces labor costs by replacing people with machines. As for the claim that many manufacturers do not need to queue up, it is quite nonsense. If there are many customers, it must be queued. ATMs in banks and unmanned ticket machines at airports have long been proved by facts. It is false to say that there is no need to line up, but everyday vending machines are sufficient. But in essence, this is still a physical version of e-commerce logic in a typical sense, that is, in offline scenarios, the power of technology is used to remove the'toll booths' for the consumer experience, so that the real relationship between users and products Become a barrier-free straight line. One is labor costs. Reducing the number of shop assistants and realizing the 24-hour shop opening seems to be able to reduce the cost of goods. But on the other hand, due to the entry of technology, this part of the cost reduction has become insignificant. There are basically three technical forms for unmanned convenience stores. One is video recognition and biosensor, the second is RFID retail application, and the last is traditional QR code scanning. Just take the 'Binguo Box' using RFID technology as an example. The unit price of the goods is currently higher than that of ordinary convenience stores, which is an example of the higher technical cost than the labor cost. Of course, with the evolution of technology and the increase of online stores, this cost problem will inevitably be resolved. The gradual entry and maturity of technologies such as drone delivery, unattended, big data transfer, and automatic loading of in-store robotic arms will eventually make the price barrier gradually disappear. The second is experience cost. The reason why the Internet platform is keen to promote the concept of unmanned convenience stores is that it is in the same line as the various offline physical stores Internet + testing water started in 2014 by Amazon, JD, SF and other e-commerce or logistics platforms, or can it be regarded as that year The return after a rather'failed' attempt. Its core purpose is not to simply subvert the traditional retail market, but to break a major user experience bottleneck in e-commerce-visible and intangible. This has largely restricted the implementation scenarios of e-commerce, and has also largely forced traditional retail, which has been squeezed by e-commerce, to move to the “small business” such as the grocery store downstairs in recent years. Simple selling of goods has shifted to a one-stop direction of taking into account conveniences, recharges and other daily life services. This is still a 'toll station' between e-commerce and consumers. Although there is no charge here, although e-commerce has achieved a straight line with users, it has also achieved a price advantage in consumer experience by dismantling the multi-level 'toll station' of the traditional business model layered agency channel, but only relying on online The technology is perfect, such as VR, live broadcast, etc. to assist users to have a stronger sense of shopping, and the negative review system to enrich users’ choices is still not enough to prevent users from going elsewhere to pay for a more realistic experience '. Therefore, the vending machine is a reduced version of the unmanned convenience store.