The vending machine to manage need to be aware of what time

With the improvement of economic level and the business model of continuous upgrading, more and more companies or individuals into automatic intelligent retail, all kinds of vending machines have sprung up in various occasions, but the vending machine operating seems simple. 1. First of all, the vending machine quality must be guaranteed. The vending machine manufacturers of after-sales service to keep up. Machines are often out of order will not only delay the business, will seriously affect the brand reputation. Because of the failure rate is too high, operators need to deal with the often run in the past, a waste of manpower and material resources, also unscrupulous customers shopping in the machine, even in the vending machine shopping. You know, like a vending machine stores, the applicable scope is limited. For example, including district, several sets of school dormitory, teaching building, factory, hospital, etc. , most places are back in business. 2. If it is intelligent network vending machine, must check each machine sales and stock every day, and regularly added. If non intelligent networking machine, will conduct site inspection. I suggest that the human and material resources to upgrade into can be connected to the machine, because is a waste of manpower and material resources. When I went to a field investigation, not only to supplement, and check the machine line ( The situation of the small animal bite, etc. ) And working status, see if there are any faults or danger, whether can early to solve. 3. I can get a cheap, making the vending machine has its own characteristics. Paste posters on the fuselage, for example, or the appearance of the other design pop, make their own machine stands out appearance, beautiful and attractive. In addition, the machine regularly clean appearance. To clean than door, can cause the customer's shopping desire more. 4. Select the appropriate location. The characteristics of the vending machine is the same as the actual stores. We are doing the terminal retail. The only difference is that the clerk does not need to be monitored, choose the place is good, largely determine profitability. So before into the machine, must inspect the site and the surrounding environment. Around there is no competition of shops and business hours, sales prices and the types of the goods, the flow of people around you and attributes, students, white-collar workers, the workers or more complex flow, only to do site inspection, to choose the right goods. 5. Statistical analysis on a regular basis the sale of goods, high sales project profit share, sales of low project low-margin goods to reduce quotas, even out of the car, according to seasonal change constantly adjust items, ensure the goods are in the vending machine around the people most in need. 6, to handle customer complaints in a timely manner. Need to leave the service in a vending machine spot in the complaints. Card or other situation occurs, you can ask the customer to make channel response, refund or other processing immediately. Although money is not much involved, but has a great influence on brand reputation. Vending machines are only tools to help sell goods, cloud and big data cannot convey the customers in the above shopping feeling, have the time can go to the scene to listen to the customer's opinion or the suggestion, a lot of time face to face survey is more effective than the data report. Because the site communication more intuitively recognize that the customer's experience.