The service is supreme! - - - Fruits and vegetables self-service vending machine industry operating new play

The rise of new retail industry lead to consumer upgrades, many consumers began to become more critical. But many vending machine operators only pay attention to the work efficiency of the machine does not really address the consumer's problems, and lost a lot of consumers. For fresh fruits and vegetables industry, the main reason is operator forgot in fruits and vegetables self-help vending machine operations details is the service at all! 1. Pay attention to interaction between machines and consumers. Whether want to do the promotion or other games, remember to service are mutually, interaction is a kind of human nature and any time don't forget to interact with the consumers, this is also how to consumers leave deep influence. Pay attention to in every detail reflects the intention of operators for consumers, it also represents the core of service, operating, the nature of good interactive experience details can attract more consumers. 2. The appearance of the vending machine to clean and tidy. Selling goods is the main purpose of the vending machine, and consumers most concerned about is the quality of the goods, and fruits and vegetables self-help vending machine and the waiter is different, can't use the way to introduce to consumer goods information. So that consumers can only see to judge the quality of the goods, the basic factors of the appearance of the machine is consumer judgments. 3. In order to use convenient payment. According to the relevant data of service experience, attaches great importance to consumers to pay to experience this aspect, as the city life rhythm faster and faster now, many consumers are beginning to pay attention to time efficiency, so pay experience became the vending service quality at the core of the details. 4. After-sales service is a top priority. The customer is god to remember this sentence, many operators handle customer complaints issues, attitude is not good enough, has a very bad impression to consumers, consumers may later all won't buy your product. Problems isn't a big thing, it is important to how to deal with the problem, the high quality service often with blunt details, these details with care, understand, and respect and recognition.