The era of unmanned vending machines is coming

The era of unmanned vending machines is coming. According to reports, Ali’s unmanned supermarkets have become a frenzy in the retail industry, and major supermarkets have accelerated the launch of new technologies in response to the arrival of the new retail industry. At present, many supermarkets in Guangzhou are already introducing self-service services, including autonomous mobile phone scanning of goods, mobile payment, and self-service printing of receipts. After the staff checks the receipts and goods, they are released, eliminating the trouble of long queues at the checkout counter. This method has also been applied to book purchases in Guangzhou. Readers only need to scan the QR code to enter the book purchase interface, without the need for cashiers throughout the process. Of course, in terms of process, self-service consumption still requires the presence of staff to maintain order, it is just an evolutionary version of the payment process. There is still a certain distance between 'self-help' and 'no oneA consumer no longer needs to contact any strangers during the whole shopping process until the goods are delivered to the express box. Such an online shopping method, transplanted to offline, is such a consumption mode with the same 'self-space'. 'Shopping' no longer has the link and action of buying, let alone queuing. Cutting down costs and improving the sense of interaction are business needs. To meet this demand, automation and unmannedness are inevitable choices. If vending machines are just a micro-innovation, then the emergence of unmanned supermarkets is the master of mobile consumption and payment. It requires that the Internet of Things and the Internet are closely related to truly break the barrier between sales and consumption. At present, most of the labor and employment population are distributed in service industries such as supermarkets, express delivery, restaurants, gas stations and other fields. From the previous technical point of view, the result is to reduce the amount of labor. The emergence of unmanned supermarkets also hopes to save labor costs, improve shopping experience, and be able to replicate on a large scale to achieve large-scale operations. However, in reality, 'unmanned supermarkets' also need to invest a lot of manpower at the operational level, such as 24-hour customer service, monitoring personnel, and operation and maintenance personnel. In this way, on the one hand, certain manpower can only exist in the background. Such as network operation and maintenance, shelf management, express delivery and other positions. On the other hand, manpower is increasingly converging on service occasions. For example, gold and silver jewelry stores, luxury car dealers, and guest rooms will definitely retain sufficient dedicated services, and the value of labor will be internalized as part of the brand value. These places will not use online shopping and QR code sales in order to save manpower. Therefore, even though many businesses and businesses are saying that offline consumption pays attention to personal experience, department stores are unlikely to be killed, and unmanned supermarkets can only account for a small share. However, when Internet technology is becoming more and more personal, traditional supermarkets are simply unstoppable. The so-called in-store experience of low-level, high-cost, and mere decoration can't meet the needs of the city at all. For example, a smart large-scale supermarket can automatically push product lists and shelf locations according to the habits and trajectories of frequent customers, eliminating the hassle of mass selection; it will automatically add related products according to the type of consumer purchase. None of this can be done by a large number of salespeople, and the Internet can do much more than that, let alone automatic checkout. From the perspective of technology investment, unmanned supermarkets now generally adopt technologies such as RFID electronic tags, visual sensors, pressure sensors, face recognition, and Internet of Things payment. The cost is of course high, and the error rate is not low. In this period of incubation and popularization, traditional supermarkets can certainly continue to live their lives as they are now, and exist in many streets and alleys. But the enlightenment brought by the concept of the unmanned supermarket is at least as good as that of Didi Uber back then. If you don't take the initiative to hug, you may soon be in trouble. How about, after reading the above article, do you feel that your knowledge has improved a lot? Pay more attention to our website, you will benefit more. New and old customers are also welcome to call or come to the factory to learn about the main points of Guangdong vending machines and Dongguan vending machines. Dongguan Trading Co., Ltd. welcomes your calls and visits. Previous: The new trend of vending machines in Guangdong Next: You need to know these questions if you want to operate a vending machine