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Tesco's smart hotel self-service vending machine solves industry pain points

Hotel self-service vending machines are equipment placed in hotel rooms to provide instant consumer demand. Some beverages, non-staple foods, adult sex toys, etc. are often sold in hotels. Often this kind of sales method is too casual to attract customers' attention, especially in adult products, the customer’s privacy is not guaranteed, which will cause embarrassment. The emergence of Tesco's smart hotel self-service vending machine is to solve the pain points of this industry. Industry pain points: Cargo damage risk: Under the traditional model, there is a greater risk of cargo damage in the open display of guest room products. Credit users can avoid room rounds when leaving the store, and cannot verify guest room consumption, resulting in inconvenience in settlement. Customer privacy: The traditional retail model cannot balance timeliness and privacy. After the rounds, the PA directly informs the front desk room consumption through the walkie-talkie, which is embarrassing. Management inefficiency: inform the supervisor after the statistics of consumption through PA rounds, and perform replenishment operations after the statistics are done in each room. Quality assurance: open-ended goods are often covered with dust, which makes customers often want to use but worry Quality issues are prohibitive and affect sales. The solution uses IOT technology to help hotels complete zero-cost upgrades, increase revenue without increasing costs, reduce hotel rounds costs, reduce front desk pressure, improve the standardization and standardization of hotel management, and provide guests with an excellent check-in experience and protect privacy. Avoid embarrassment, enhance user experience, improve room value and service capabilities, and increase hotel occupancy and return rates. The intelligent management of the hotel has been increased, and the competitive advantage of the hotel has been enhanced. The cloud platform function interface can realize more value-added functions and bring new customers and returning customers to the hotel. The core technology of Tesco's smart hotel self-service vending machine is independently developed in the whole chain, and the new retail standard is technically benchmarked with powerful IOT (Internet of Things) smart devices and AI smart marketing analysis system. The intelligent replenishment system helps partners to maximize the inventory turnover rate.

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