Do you know how to operate an unmanned vending machine?

Do you know how to operate unmanned vending machines? 　　 With the improvement of the economic level and the continuous upgrading of business models, more and more companies or individuals have begun to set foot in the field of unmanned smart retail, and various unmanned vending machines have sprung up Generally appear in various places, although the operation of unmanned vending machines seems very simple, in fact, it still requires some professional knowledge.　　 1. First of all, the quality of the unmanned vending machine must be guaranteed, and the after-sales service of the vending machine manufacturer must keep up. If the machine breaks down frequently, it will not only delay the business but also seriously affect the brand reputation. Because the failure rate is too high, the operator will need to run to deal with it frequently, which is a waste of manpower and material resources. Customers will also hesitate to shop on the machine or even stop shopping on the unmanned vending machine. You know, like physical stores, the coverage of unmanned vending machines is very limited, such as covering a community, several school dormitories or teaching buildings, a factory hospital, etc. Most of the places still rely on repeat customers for business. 2. If it is an intelligent networked unmanned vending machine, you need to check the sales and out-of-stock quantity of each machine at a fixed point every day, and then regularly replenish the goods. If it is a non-smart networked machine, you need to run more on-site inspections, which is too wasteful of manpower and material resources. It is recommended to upgrade to a machine that can connect to the Internet. In addition to replenishment, check the wiring of the machine (whether it has been bitten by a small animal, etc.) and working status to see if there is a malfunction or hidden danger, so that you can find and solve it early.　　3. It is possible to create an unmanned vending machine with its own characteristics under the premise of less money, such as the appearance of posters or other design POPs on the machine body, so that the appearance of the machine is particularly conspicuous and beautiful, which can attract everyone's attention. Regularly clean up the appearance of the machine. Wiping it cleanly will definitely arouse customers' desire to shop more than a dusty face. 4. Choose a suitable location. The nature of the unmanned vending machine is actually the same as that of a physical store. They are all terminal retail. The only difference is that there is no need for clerk to be on duty. The choice of place is determined to a large extent. Can it be profitable. So be sure to check the site and the surrounding environment before launching the machine. There are no competing shops nearby, their business hours, the types and prices of goods sold, and the flow and attributes of the surrounding people, whether they are students, white-collar workers or workers. The flow of people is more complicated, and suitable products can only be selected after the site has been inspected. 5. Regular statistical analysis of product sales, high sales volume, single product profit, much larger share, low sales volume, low single product profit, reduce quotas or even take off the shelves, and constantly adjust product types according to seasonal changes to ensure that no one sells The goods in the cargo plane are the most needed by the surrounding people, and these can be analyzed from the sales report of the unmanned vending machine cloud back-end management system.　　 6. Deal with customer complaints in a timely manner. The service complaint hotline should be left in a conspicuous place on the unmanned vending machine. Once there is a jam or other situation, the customer can have a channel to respond, and then the customer will be refunded or dealt with in time, although the money involved is not much, but It affects the brand reputation. Unmanned vending machines are just a tool to help you sell goods. Cloud background and big data can't convey the customers' feelings about shopping on them. If you have time, you can go to the scene to listen to customers' opinions or suggestions. In many cases, face-to-face surveys and interviews are compared. Data reports are much more effective, because on-site communication can more intuitively perceive customer experience. Previous post: Do you know the annual profit of unmanned vending machines?