1:What types of vending machines do you offer?
We offer a wide range of vending machines, including flower vending machines, food and beverage vending machines, and electronic product vending machines. We also provide fully customized solutions to meet the specific needs of different industries and environments.
2:
Do your products support customized designs?
Yes, all of our vending machines are customizable. You can choose different functionality, appearance styles, and sizes based on your specific needs. We offer tailored solutions to perfectly fit your requirements.
3:What if remote support can’t solve the issue?
In rare cases, we will ship replacement parts within 72 hours and guide you through the installation process to ensure quick resolution and minimal downtime.
4:Is there any extra cost for remote support?
No, all remote support services are free within the warranty period. Our team will assist you promptly with any technical issues or inquiries.
5:What is the warranty and after-sales service?
We offer a 1-year standard warranty and provide lifetime free technical support. Our professional after-sales team commits to responding within 12 hours and providing solutions to ensure your machine operates at peak performance.
6:
Where are your machines used?
Our vending machines are widely used in high-traffic public locations such as shopping malls, airports, hotels, office buildings, and conference centers , offering a range of products including flowers, beverages, food, and electronics.
7:Do you have patents for your products?
Yes, some of our vending machines feature design patents, including temperature and humidity control systems and innovative airflow designs. These patented technologies give our machines a competitive edge in freshness preservation, stability, and efficiency, ensuring you receive the most advanced vending equipment on the market.